As agent, the company helps the final customer in the import process by guaranteeing the coordination of physical flows and information flows from the orders launching to the arrival of cargo to the national territory with a reliable tracking.
For the distribution part, DEBOREL has a wide range of products that enable it to satisfy the customer needs.
DEBOREL is able to purchase, store and deliver to customers their chemical requirements in an efficient, reliable and cost effective manner which allows them to save on both their storage and product costs.
DEBOREL also offers technical services, which include regular visits by its technically proficient sales managers.
Good definition of customer needs
Efficiency and timeliness of customer orders
Accompanying customers until they receive their orders
Good handling of customer complaints
Contribution to solving customer problems
Update all customers of different changes and novelties in the market
Competitive price with good value for money
Availability of a wide range of products
Respect of the conformity of the products as well as the delivery times
Extensive knowledge of the market
Introduction of new products in the market
Good commercial and technical customer follow-up
Continuous improvement approach